The Mortgage Loan Processor plays a critical role in ensuring mortgage loan applications are processed accurately, efficiently, and in compliance with company and regulatory standards. This individual will serve as a key liaison between borrowers, loan officers, underwriters, and third parties to facilitate timely closings and maintain a high level of customer service throughout the loan lifecycle. The ideal candidate is detail-oriented, highly organized, and experienced managing a high-volume pipeline in a fast-paced lending environment.
Key Responsibilities
Review loan applications and support documentation for accuracy and completeness.
Communicate with borrowers, loan officers, underwriters, and real estate professionals to obtain required information and resolve outstanding conditions.
- Prepare and maintain mortgage loan files in accordance with company policies and compliance requirements.
- Verify and analyze borrower financial documentation, including income, assets, credit reports, and supporting disclosures.
- Coordinate with underwriting and closing teams to ensure loans move efficiently through the pipeline and close on schedule.
- Maintain accurate loan records and ensure compliance with federal and state mortgage lending regulations.
- Provide exceptional customer service and consistent communication throughout the loan process.
- multiple loans simultaneously while meeting strict deadlines and turnaround expectations.
Qualifications
- 3-5+ years of mortgage loan processing experience.
- Proficiency with Encompass loan origination system required.
- Strong understanding of mortgage lending processes, underwriting guidelines, and loan products.
- Familiarity with TILA/RESPA Integrated Disclosure (TRID) requirements.
- Knowledge of federal and state mortgage lending regulations and compliance standards.
- Exceptional attention to detail, organizational skills, and ability to prioritize effectively.
- Ability to work independently, manage large pipelines, and perform under pressure in a deadline-driven environment. Strong written and verbal communication skills with a professional, customer-focused approach. Sound judgment, problem-solving abilities, and a high level of professionalism and integrity.
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